Digicel launches new phone service

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By Ketricia Finch

St. Kitts Reporter

Digicel has launched its new phone service called Join the Freeness With Digicel starting with immediate effect from March 1, 2007.

Join the Freeness With Digicel is the offer replacing of the 123 service that began in July 2006 and lasted until February of this year.

Digicel’s country manager Donavon Whyte said the initial time that the offer is supposed to last for is one month. He also said the name of the offer means to talk for free.

“It’s very simple. For pre-paid customers, you call for 10 minutes any day, every day and the rest of that day all of the calls you make from Digicel to Digicel would be free,” Whyte said.

He added that pre-paid customers would get free SMS every time they tap up their phones.

“So for every $EC10 top up, you would get 10 free SMS loaded onto your account. Additionally, if you top up $EC100, you would be getting 100 free SMS.”

Whyte said every post-paid customer has a bundle of minutes that they pay for monthly.

“Once they’ve exceeded those bundles, all their Digicel to Digicel calls for the rest of the month are free. For example, if you have a Corporate One plan and you are paying $EC59 for that plan for 160 minutes, as soon as you reach 158 minutes of your bundle, every call you make after that which is a Digicel call would be free.”

Whyte said that Digicel values the business and the services provided to the customers.

“We feel that it is important to always provide them with some mechanism that would allow them to equate better value. What we mean by better value is better rates.”

Whyte said you could talk limitlessly. He urged persons who don’t have a Digicel phone or don’t use a Digicel phone to get one, for they would have every opportunity to talk more, talk for free and get the best network in St. Kitts and Nevis.

Whyte in an update on Digicel since the company launched in the Federation said it was a long first year but an exciting one.

“It was a first year where customers felt very happy to be a part of the Digicel family and they felt that they got value for their money.”

Whyte thanked the customers and all the people of St. Kitts and Nevis for embracing the entrance of Digicel to the Federation.

He said there are many plans in the pipeline.

“This is really a testimony to Digicel’s commitment to the people of St. Kitts and Nevis to ensure that you continue to enjoy the services provided by Digicel but more importantly, the value that we bring to mobile telecommunication. To do that we have plans of widening our coverage in the Federation.

“Presently, we are in the process of constructing new cell sites. One is in Shadwell and the other is at the Cable. We are also upgrading and doing a switch over at our Ottley’s Village site. We are continually upgrading our coverage network to ensure that our service is available to all.”

Whyte said the construction of the coverage expansion in Nevis is almost in operation.

Whyte explains how St. Kitts and Nevis fits into the Digicel model.

“We have broken the OECS into two regions. There’s the south that includes St. Lucia, St. Vincent, Grenada and Dominica and there’s the north-east section which includes St. Kitts and Nevis, Anguilla and Antigua.”

“This is the day after Black History month where we talk about Emancipation. We want to lengthen Emancipation and we want to emancipate you from higher rates, bad service and we want to emancipate you into the realm of the Digicel World where you get better value,” Whyte concluded.

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